Brian Cote and Ken Oliver established Sound Manufacturing Inc., a precision sheet metal fabricator, in 1984 to service customers in the industrial machine building industry, fabricating: guards, chassis, bases and various other machine parts. Sound quickly outgrow its original facility, housed in a small garage within a junk yard, and moved into a newly purchased 10,000 square foot facility. Over time Sound also successfully ventured into other markets, including, telecommunications, medical, computer storage, military, various industrial applications including machine components and housings, and cabinet markets, fabricating: racks, cabinets, brackets, chassis, enclosures, panels, and assemblies.

With success came continual growth, necessitating two more facility moves. In 2005, Sound moved to its current location in Old Saybrook, CT, occupying over 67,000 square feet of production space. We are a full service sheet metal fabricator, capable of providing high quality services throughout the fabrication process, including: design enhancement, CNC punching, laser cutting, press brake, welding, assembly, screen prints, and packaging.

Our steady growth and success is attributed to the heavy re-investment in the latest fabrication technologies, in the continuous learning and development of our employees, and our dedication to partner with our customers to ensure their success.

At Sound Manufacturing, Inc. we base our success on customer satisfaction. Our goal is to manufacture precision Sheet Metal Fabrications with the most current technologies available.

Our mission is to provide our customer with on time deliveries and cost-effective pricing while maintaining the highest quality standards and workmanship achievable.

• High standards of integrity are fundamental to the way we do business.
• Provide a working environment characterized by trust and respect for the individual, fostering open and honest communication at all levels.
• Empower people to create solutions.
• Ensure a safe working environment.
• Respect our community and our environment.

• Provide customer satisfaction through responsiveness, quality performance and meeting customer expectations.
• Provide fair competitive pricing to our customers while maintaining our commitment to our employees.
• Seek out and build long term relationships with customers and vendors, who are willing to be our business partners.

Our Customers:

We strive to thoroughly understand our customers’ needs, and respect their needs as we would like ours to be. Our goal is to build long-term relationships with companies that commit to high quality and continuous improvement, as we do.

Our Vendors:

We will seek out and maintain mutually beneficial relationships with vendors who are willing and capable to meet our requirements and who assist us in increasing our customers’ satisfaction.

Our Employees:

Success depends on the commitment we have in our employees. We believe a commitment to training, mutual respect, loyalty and a safe working environment for our employees will encourage pride in workmanship and their contribution to continuous improvement.

Our management philosophy is to develop lasting business partnerships with our customers. We view a partnership as our team members working together with our customers for the mutual benefit of both companies. A partnership is achieved when all team members communicate effectively to gain a true understanding of the needs of each organization.

Our goal is to fabricate and deliver parts that meet our customers’ quality standards and delivery expectations at competitive prices. Effective communication and the development of a collaborative partnership will ensure a mutually beneficial relationship.

• Quote turnaround time
• Fabrication lead-time
• Quality expectations
   (i.e., form – fit – function, cosmetic, etc.)
• Design improvements
• Product application
• Critical or special features of the product
• Expected annual usage
• Order schedule or cycle

• Accurate quotes in expected time
• Providing best delivery date possible including expedites
• Working with you to order quantities that meet your cycle needs and provide the best pricing available
  (i.e., blank orders, Kanban systems, etc.)